Holman INFINITI
6,355 Reviews

4.8
out of 5
Sales Rating
4.9 out of 5
Service Rating
4.8 out of 5
Phone: (856) 231-4400
577 NJ-38
Maple Shade Township, NJ 08052
Filter by Department: All | Sales | Service
Pub 5 stars from Cape May Holman INFINITI
11/01/2018 2019 INFINITI QX50 SUV Sales Advisor: Sal Derose
Comments: My experience with Holman Infiniti has always been top notch. This is the 2nd car I purchased with Sal Derose. He goes above and beyond customer service before, during, and after my car purchases. He answers all questions and concerns and helped getting me the best deal that exceeds my expectations. Kudos to all at Holman! I absolutely love my new 2019 QX50!!
Pub 5 stars from Haddonfield Holman INFINITI
11/01/2018 2019 INFINITI QX60 SUV Sales Advisor: Sean Connolly
Comments: Sean was wonderful again and made the experience very pleasant
Pub 5 stars from Berlin Holman INFINITI
10/31/2018 2015 INFINITI QX60 SUV Service Advisor: Branden Lofland
Comments: As always, Branden and the rest of the staff involved at Holman delivered stellar service. It’s why I’ve been dealing with the Holman organization for almost 20 years, starting with the Ford dealership. Dan B.
Our Reply: Dan, Thank you for taking the time to send such a great note. We appreciate your loyalty and business and will always do our best to serve you. Please let me know if there is ever anything that we can do to help! Jim Polito Asst. General Manger from # on 10/31/2018
Pub 5 stars from Moorestown Holman INFINITI
10/30/2018 2019 INFINITI QX60 SUV Sales Advisor: Ian Gordon
Comments: Ian Gordan is a great asset to your sales team. He made buying our new car a great experience. Thank you, Carol A.
Our Reply: Carol, Thank you for the kind comments. We are lucky to have Ian as a teammate. If you need anything, please let us know. Jim Polito Asst. General Manager from # on 10/31/2018
Pub 5 stars from Blackwood Holman INFINITI
10/30/2018 2015 INFINITI QX60 SUV Service Advisor: Christine Hatch
Comments: Christine exceeded my expectations, kept me informed every step of the way, and went above and beyond to be sure my service visit was excellent. She is truly an asset to your company and made the resolution of an unexpected breakdown as painless as possible. Merideth B.
Our Reply: Merideth, Thank you so much for pointing out how wonderful Christine is and how much she cares about our guests. We are lucky to have people like her and people like yourself that are willing to take time out of their day to share their experience. We appreciate your business! Jim Polito Asst. General Manager from # on 10/31/2018
Pub 5 stars from Cherry Hill Holman INFINITI
10/30/2018 2011 INFINITI M37 Sedan Service Advisor: Christine Hatch
Comments: Christine and all of the HOLMAN staff were wonderful... They always do what I want done and it’s always done quickly and completely... Thanks for your great service!!! Susan J.
Our Reply: Susan, Thank you for taking the time to send this message. We appreciate your business! Jim Polito Asst. General Manager from # on 10/31/2018
Pub 5 stars from Voorhees Holman INFINITI
10/29/2018 2018 INFINITI QX30 SUV Sales Advisor: Christopher Long
Comments: Chris was very personable and professional. He did not make us feel anxious or worries when making our purchase. He was a pleasure to work with and I will be recommending him to everyone I know in the market for a new vehicle. Amanda K.
Our Reply: Amanda, Thank you for kind words! We look forward to serving you in the future! Jim Polito Asst. General Manager from # on 10/31/2018
Pub 5 stars from Hainesport Holman INFINITI
10/28/2018 2019 INFINITI QX60 SUV Sales Advisor: Christopher Long
Comments: Great experience as always. Thanks Chris, Stacie loves the car!
Pub 5 stars from Clementon Holman INFINITI
10/28/2018 2013 INFINITI JX SUV Service Advisor: Branden Lofland
Comments: Yes Brandon meet all my needs for the JX 35. And my visit was pleasurable.
Our Reply: We appreciate your business! from # on 10/31/2018
Pub 5 stars from Voorhees Holman INFINITI
10/28/2018 2019 INFINITI QX50 SUV Sales Advisor: Anderson Douglas
Comments: Excellent transaction from beginning to end. Very professional salesman and manager. Great deal.
Our Reply: Thanks Jamie, we appreciate your business and look forward to serving you in the future! from # on 10/31/2018
Pub 5 stars from Cherry Hill Holman INFINITI
10/28/2018 2015 INFINITI Q50 Sedan Service Advisor: Branden Lofland
Comments: Fast and furious! I got a new car while the old one was serviced.
Our Reply: Thank you for both your service and sales business! Please let us know if there is anything that we can do to help in the future. We are grateful! from # on 10/31/2018
Pub 5 stars from Philadelphia Holman INFINITI
10/27/2018 2019 INFINITI QX50 SUV Sales Advisor: Sean Connolly
Comments: Sean addressed all my needs, answered all my questions and was very professional through the whole car buying process. Very pleased with Sean and my new Infiniti! Adam G.
Our Reply: Thank you for the kind words about Sean. We are grateful for the opportunity to serve your automobile needs. Please let us know how we can help in the future. from # on 10/31/2018
Pub 3 stars from Bordentown Holman INFINITI
10/27/2018 2018 INFINITI Q50 Sedan Service Advisor: Christine Hatch
Comments: Christine did not notified me when the car was finished. Last text I had was it was waiting to be washed. I texted her a while after that with no response. Found out she went to lunch when I decided to take it upon myself to go and pick up my car. Also, the foot rest on the driver's side was not completed. I informed Christine that it was starting to come up when she called me that a.m. On the results, it was marked "Failed" and then "Approved." It was not fixed. Susan H.
Our Reply: Susan, I appreciate you taking the time to share your experience. Clearly we didn't get it right this time and for that, I apologize. Your feedback has allowed us to review our communication processes and make some changes. We held a meeting at 7am this morning, before the store opened with our service advisors and reviewed the new processes, so I anticipate an improvement in this area. We usually do a good job, but your experience makes it clear that we have to continually check ourselves and make sure we are on track. Thanks again! from # on 10/31/2018
Pub 5 stars from Abington Holman INFINITI
10/27/2018 2019 INFINITI QX50 SUV Sales Advisor: Ian Gordon
Comments: It was a real pleasure working with Ian and his knowledge, along with working out a great deal with my car, is what finally sold me. He was friendly, very approachable, and made my Infiniti buying debut awesome. Suzanne C.
Our Reply: Suzanne, thank you for taking the time to share your experience. I agree, Ian is a great asset to our team. Let us know what we can do to help in the future. We are standing by and ready to help whenever needed. from # on 10/31/2018
Pub 5 stars from Philadelphia Holman INFINITI
10/27/2018 2017 INFINITI Q60 Red Sport 400 Service Advisor: Chris Williams
Comments: Car serviced perfectly. Chris very reliable. Detailing though pricey was exceptional
Our Reply: We appreciate your business! from # on 10/31/2018
Pub 5 stars from Cherry Hill Holman INFINITI
10/26/2018 2019 INFINITI QX50 SUV Sales Advisor: Gavin Alston
Comments: GREAT experience leasing my first Infiniti from Gavin Alston. He took his time to show me the vehicles and guide me to a decision I felt comfortable with. After several visits, and even comparing two cars side-by-side I felt confident to make a decision. Gavin's pressure-free demeanor allowed me to fully vet out my options and make a great deal! Justin R.
Our Reply: Justin, Thank you for sharing your experience. Gavin is relatively new with us and I couldn't be happier to have him as a part of the Holman INFINITI team. He is a genuine and caring person and that is what we hope to portray to every guest. We appreciate your business and look forward to serving you in the future. from # on 10/31/2018
Pub 5 stars from Philadelphia Holman INFINITI
10/26/2018 2007 INFINITI FX35 SUV Service Advisor: Michael Midure
Comments: Holman is a top notch organization. I switched to Holman after continuous disappointment with service to my vehicle and poor customer service at my previous dealership. Glad I did. Mike M. is the best! Robert M.
Our Reply: Robert, So excited to hear this great news! Thank you for sharing. We will strive to keep the bar high, but if we ever miss the target, please let one of the management team know before you leave. Thanks Again! from # on 10/31/2018
Pub 4 stars from Mullica Hill Holman INFINITI
10/26/2018 2017 INFINITI QX60 SUV Service Advisor: Christine Hatch
Comments: Smooth in and out and good experience. Keep up great customer service. Michael M.
Our Reply: Michael, Thank you for your business and taking time to share your experience. Both are much appreciated. from # on 10/31/2018
Pub 5 stars from Trenton Holman INFINITI
10/26/2018 2009 INFINITI G37 Sedan Service Advisor: Branden Lofland
Comments: Branden was courteous, accommodating and professional. He made my latest service experience enjoyable. My waiting time was less than expected, which is a credit to the whole crew. James B.
Our Reply: James, Glad everything worked out and thank you for taking time to share your experience! We look forward to serving your in the future! from # on 10/31/2018
Pub 5 stars from Philadelphia Holman INFINITI
10/26/2018 2013 INFINITI G Sedan Service Advisor: Branden Lofland
Comments: Branden is awesome made sure my cars running great.
Pub 5 stars from Ventnor City Holman INFINITI
10/26/2018 2019 INFINITI Q50 RED SPORT 400 Sales Advisor: Greg Zappley
Comments: He was very nice and knew a lot of the cars. I was able to drive off in my dream car
Pub 4 stars from Mickleton Holman INFINITI
10/26/2018 2011 INFINITI G Sedan Service Advisor: Steve Dopke
Comments: Over all, a great experience. I was a little disappointed that they didn’t wash the outside of the car or vacuume the inside of the car when they finished the service. In 12 years of being a customer, I’ve never known Holman to not do that. Dave
Our Reply: David, Sorry we missed the mark while you were here. Like you said, we typically expect more from ourselves. Please let one of the management team know when you're in the next time for service and we will perform a complimentary detail on your vehicle. Please let them know that Jim Polito made you this offer and it will be our pleasure! Thank you for your business! Jim P. from # on 10/31/2018
Pub 5 stars from Mount Holly Holman INFINITI
10/25/2018 2007 INFINITI G35 Sedan Service Advisor: Branden Lofland
Comments: Branden is always very helpful and excellent to work with.
Pub 5 stars from Tuckerton Holman INFINITI
10/25/2018 2018 INFINITI Q50 Sedan Service Advisor: Chris Williams
Comments: Excellent and helpful service. Does the sound on the tv lounge need to be on? It is disturbing. Sys rep most helpful & appreciated his advice. Thx.
Pub 5 stars from Egg Harbor City Holman INFINITI
10/24/2018 2017 INFINITI QX30 SUV Service Advisor: Chris Williams
Comments: This dealership really does offer the finest service of any dealership I have dealt with. Truly a pleasure!
Our Reply: Stuart, what a kind thing to say. Thank you for giving us the opportunity to serve you. Jim P. from # on 10/31/2018
Pub 5 stars from Mount Laurel Holman INFINITI
10/24/2018 2018 INFINITI Q60 Coupe Service Advisor: Michael Midure
Comments: Convenient work down professionally and on time. Car back when promised and washed. Great service
Pub 5 stars from Moorestown Holman INFINITI
10/24/2018 2019 INFINITI Q50 Sedan Sales Advisor: Greg Zappley
Comments: Excellent. Responsive staff. Good experience. Well done all around!
Pub 5 stars from Voorhees Holman INFINITI
10/23/2018 2006 INFINITI M35 Sedan Service Advisor: Branden Lofland
Comments: Branden did his best addressing my car’s service needs as always. He is very courteous and patient with questions.
Pub 5 stars from Allentown Holman INFINITI
10/23/2018 2013 INFINITI JX SUV Service Advisor: Michael Midure
Comments: Michael Midure was a pleasure to work with yesterday when I visited your service center. When I arrived for an Express Service oil change, the greeter took my name and escorted me to the service desk. All attendants were busy with clients, so he told me to have a seat in the waiting room and someone would be with me momentarily. After abut 10 minutes, I went back to the service desk and approached Michael, bringing to his attention that no one had checked me in yet, and I was concerned perhaps my paperwork was overlooked. Michael did not have my paperwork, nor did the other 3 service reps. He quickly jumped in and found my paperwork and proceeded to give me white glove ser... <br/><a href="/holman-infiniti/service/152882-jeanine-d-of-allentown-2013-infiniti-jx-suv">(read more)</a>
Our Reply: Jeanine, Thank you for the comments and thank you for helping us get back on track. Clearly we almost missed the mark. I am glad that Mike recognized that we messed up and took care of you. We look forward to serving you in the future! Jim P. from # on 10/31/2018
Pub 5 stars from Newark Holman INFINITI
10/23/2018 2016 Mazda CX-5 SUV Sales Advisor: Jordan Ramos
Comments: Jordan was a pleasure to work with. He was very attentive to my needs and trying to get as close as possible to what I was requesting. From the point we met until I closed the deal he was kind, answered question to the best of his ability, and was not pushy doing the process. He continued to communicate and answer questions even after the purchase was made. Thanks Jordan for a wonderful experience at Holman!
Pub 5 stars from Haddonfield Holman INFINITI
10/22/2018 2006 INFINITI FX35 SUV Service Advisor: Chris Williams
Comments: Outstanding service experience. Chris Willliams is so easy to deal with, a real asset to the dealership.
Pub 5 stars from Voorhees Holman INFINITI
10/21/2018 2019 INFINITI QX50 SUV Sales Advisor: Sean Connolly
Comments: Sean is the best. Buying our new qx50 was painless.
Pub 5 stars from Philadelphia Holman INFINITI
10/21/2018 2015 INFINITI QX50 SUV Service Advisor: Michael Midure
Comments: Excellent staff! No hesitation in any help we needed!
Pub 5 stars from Chesterfield Holman INFINITI
10/21/2018 2010 INFINITI EX35 SUV Service Advisor: Michael Midure
Comments: Mike was cordial, attentive and followed through my request during the service visit. My young daughter loved the ambience, cleanliness and complimentary snacks provided. Thanks.
Pub 5 stars from Browns Mills Holman INFINITI
10/21/2018 2019 INFINITI Q70 Sedan Sales Advisor: Gavin Alston
Comments: Received great customer service. Got a great offer. I am very hsppy with my purchase.
Pub 5 stars from Marlton Holman INFINITI
10/20/2018 2018 INFINITI Q50 Sedan Service Advisor: Steve Dopke
Comments: Steve was great. Service was done on time, everyone at Holman was pleasant and professional, waiting room was clean with good wifi.
Pub 5 stars from Medford Holman INFINITI
10/19/2018 2015 INFINITI QX60 SUV Service Advisor: Branden Lofland
Comments: I brought my 2015 QX60 in for a routine oil change and rotation of tires. When the vehicle was done washed and vacuumed as well, Brandon came out and got me from the waiting room. He went over what was done showing me that all the inspections were good and he proceeded to take me to my car and asked me if I had any other questions or concerns. At which point I recalled the situation with the radio and how it sits in the dash and asked if he could look at it. He said not a problem he promptly looked at the dash and noticed that yes the radio was loose and had popped out. He explained that there are clips and possibly one had broken. He attempted to try to fix it and see if he could ... <br/><a href="/holman-infiniti/service/152519-marilyn-r-of-medford-2015-infiniti-qx60-suv">(read more)</a>
Pub 5 stars from West Deptford Holman INFINITI
10/18/2018 2019 INFINITI QX50 SUV Sales Advisor: Kevin Lombardi
Comments: 3rd purchase at Holman...a great experience as always.
Pub 4 stars from Cherry Hill Holman INFINITI
10/17/2018 2017 INFINITI Q50 Sedan Service Advisor: Steve Dopke
Comments: Everything was fine but sooo disappointed thar gas tank not filled. My wife's g80 is always gassed up.
Pub 5 stars from Burlington Holman INFINITI
10/17/2018 2017 INFINITI QX80 SUV Service Advisor: Michael Midure
Comments: Great work but can we just be on time they told me one hour but I was waiting for 2 hour and more
Pub 5 stars from Mount Laurel Holman INFINITI
10/16/2018 2012 INFINITI G Sedan Service Advisor: Steve Dopke
Comments: I was able to get my car in right away, everyone was super friendly, the results of the inspection were provided quickly and efficiently so that I could get everything approved and done before the end of the day. Plus, my car looked great and seemed in top shape when I picked it up. Overall, an excellent experience. Thank you!
Pub 5 stars from Sewell Holman INFINITI
10/14/2018 2019 INFINITI QX60 SUV Sales Advisor: Sean Connolly
Comments: Amazing experience!!! My salesman was Sean Connolly, he was professional, easy to work with and made the experience so smooth.
Pub 4 stars from Merchantville Holman INFINITI
10/14/2018 2017 INFINITI QX80 SUV Service Advisor: Christine Hatch
Comments: Christine hatch make my visitation experience To Holman service dept fast and ok,but a little later than 90 minuets promise. Thanks
Pub 5 stars from Marlton Holman INFINITI
10/14/2018 2010 INFINITI FX35 SUV Service Advisor: Christine Hatch
Comments: Christine is extremely helpful and very experienced
Pub 5 stars from Camden Holman INFINITI
10/14/2018 2013 INFINITI JX SUV Service Advisor: Branden Lofland
Comments: Branden not only met my expectations, he exceeded them. He not only waved a $205 fee for my dead battery, he was also able to get my driver side headlight replaced which had developed condensation inside. First, Branden approached me with a bill for $205 for the replacement of my new battery. He noticed the disappointed look on my face about the amount I had to pay when I asked him &quot;why am I paying for a warranty that never seems to cover anything?&quot; and he said &quot;let me see what I can do to get this covered.&quot; He came back and said, &quot; Eric, you&#39;re covered!&quot; That just made my day! After getting my battery fixed, Branden was walking me to my car and that&#39... <br/><a href="/holman-infiniti/service/152018-eric-t-of-camden-2013-infiniti-jx-suv">(read more)</a>
Pub 5 stars from Cherry Hill Holman INFINITI
10/14/2018 2018 INFINITI QX60 SUV Service Advisor: Branden Lofland
Comments: I was greeted by a tendant where I told them what I was there for,then nicely directed to branden. When I spoke with branden he just confirmed the service that I needed and directed me to where I wait. When asked how long it will be he said an hour . He sent a text to me through your automated text service to keep me updated. My car was complete about and hour fifteen mins later . Brandon checked me out,I was happy with that service . Thanks
Pub 5 stars from Bayville Holman INFINITI
10/14/2018 2014 INFINITI Q60 Convertible IPL Service Advisor: Christine Hatch
Comments: Christine H. is an excellent staff member, answered all my questions in a very professional manner, good sense of humor, while leaving the service department, I stop to say Hi. to a great salesperson, Gregory A. Zappley, I purchase my vehicle from him, and it was a great experience dealing with such caring person, both Christine and Gregory are an excellent choice to Holman Infiniti.
Pub 5 stars from Mount Laurel Holman INFINITI
10/13/2018 2016 INFINITI QX50 SUV Service Advisor: Branden Lofland
Comments: Staff is very professional. This is my 2nd time obtaining service here and each time customer service has exceed my expectations.
Pub 5 stars from Blackwood Holman INFINITI
10/13/2018 2014 INFINITI Q50 Sedan Service Advisor: Steve Dopke
Comments: Everything went as planned. Steve Dopke took care of everything. Thanks Steve !!
Scroll for More